Refund Policy

For the purposes of this Return and Refund Policy we establish the following definitions:

• “Products” means all products and services sold at greenfreshtokri.com.
• “Customer” means end user customers that purchase directly from distributors or wholesalers.
• “Company” (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to www.greenfreshtokri.com, Newdelhi
• “Orders” refers to your requests to purchase a Product from us.
• “Website” refers to www.greenfreshtokri.com, accessible at greenfreshtokri.com.
• “You” refers to the individual using our Service, or the company or legal entity on whose behalf such an individual is using the Service, as applicable.

We do not accept returns or exchanges unless please follow the return & refund process below to proceed with your claim.

If your purchase is eligible for a return or exchange, please make sure that you follow the steps below to start the return process.

1. Notify us

Please notify us as soon as possible of your intention to return or exchange an item. You can notify us: by Email: greenfreshtokri@gmail.com

We will contact you via email if we have any questions or concerns regarding your Return & Refund request.

2. Ship it back

Please ship the item(s) back to Us. You are responsible for the cost and risk associated with shipping the returned item(s) so make sure you use a reliable shipping company. Ship the item you wish to return to the following address:

H-417,F-13,Chattarpur,Newdelhi-110074,India

We cannot be held responsible for items damaged or lost in transit, so please make sure you ask the shipping company for the proper tracking information when shipping your items.

3. Inspection & Refund

Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment. If you requested an exchange, we’ll ship the replacement item to your address within 24 hours of processing your return.

To follow-up on the status of your return or for any other questions of inquiries, please contact us at:

By email: greenfreshtokri@gmail.com